GiffGaff Gripe Clinic
Art: Mei Mei Heipler
Copy: Damoni Chou
The Ask: Show young adults that GiffGaff is the UK’s go-to provider for refurbished phones.
The Concept: GiffGaff retaliates against scams, terrible quality, and poor customer service that you’re used to from other service providers by giving customers a plan to complain and a resolution to their pain.